Docsbot.ai MCP integration
Searches an indexed documentation base for grounded answers, keeps its sources re-indexed, and escalates the questions it cannot close.
38actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Generate conversation ticket
Ayro converts a DocsBot chat into a support ticket. Your team escalates complex conversations to humans.
Get bot statistics
Ayro retrieves analytics for a DocsBot over a time period. You see how many questions it answered and how well.
Create bot
Ayro creates a new bot within a DocsBot team. Your support docs are now AI-searchable for customers.
How businesses use Docsbot.ai + Ayro
Each card is one request a support team gets, and the Docsbot.ai actions Ayro runs to close it.
Ground an answer in the indexed documentation
Ayro runs a semantic search over the bot's indexed content and pulls back the most relevant chunks, so a product question is answered from your own docs rather than from a general model.
Semantic Search Bot ContentList Bot SourcesGet Source DetailsAdd a new document to the knowledge base
Ayro requests a presigned upload URL, sends the file to storage, and registers it as a bot source, so a new policy or release note is answerable as soon as it finishes indexing.
Get Upload URLUpload File to Cloud StorageCreate Bot SourceKeep the indexed sources from going stale
Ayro lists what a bot has been trained on, re-indexes a source that failed, and removes the page that no longer exists, so the knowledge base matches what your docs actually say today.
List Bot SourcesRefresh SourceDelete SourceTurn a stuck conversation into a ticket
When the docs do not cover the question, Ayro saves the lead's details and generates a ticket with a subject and body written from the customer's side, then hands the thread to a human agent.
Capture Conversation LeadGenerate Conversation TicketList Bot Leads
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Ayro reads the Docsbot.ai actions it has and picks the ones a request needs.
Connect Docsbot.ai
Authorize the Docsbot.ai account your team already uses — one consent screen, no API keys, no mapping tables. Ayro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Ayro maps it to the Docsbot.ai actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Docsbot.ai · Ayro
What can you do in Docsbot.ai without me setting anything up?
These, right away:
- Create bot
- Get bot details
- Delete bot
Great, let's start with the first one.
FAQ
Everything else about Docsbot.ai
Setup, permissions, and the limits of what Ayro can do inside Docsbot.ai.
Yes. Generate Conversation Ticket needs a Standard plan or higher, and the conversation has to have been created through the Chat Agent API rather than the legacy Chat API. The other DocsBot.ai actions Ayro uses, including Semantic Search Bot Content, carry no such requirement.
Every action available in Docsbot.ai
All 38 actions your agent can call on Docsbot.ai, straight from the live MCP connection.
Capture conversation lead
Capture lead information by updating conversation metadata and saving the lead.
Create bot
Create a new bot within a team.
Create bot source
Create a new source for a bot.
Create webhook
Create a new webhook subscription for a bot.
Delete bot
Delete a specific bot by its ID.
Delete conversation
Delete a specific conversation by its ID.
Delete lead
Delete a specific lead by ID.
Delete question
Delete a specific question from history.
Delete source
Delete a specific source from a bot by its ID.
Delete webhook
Delete a webhook (unsubscribe) by its ID.
Generate conversation ticket
Generates a structured support ticket from a Chat Agent conversation.
Get bot details
Fetch details of a specific bot by ID within a team.
Get bot monthly reports
Retrieve monthly statistical reports for a bot.
Get bot statistics
Retrieve comprehensive statistics and analytics for a bot over a time period or date range.
Get source details
Retrieve detailed information about a specific source by its ID.
Get team details
Fetch details of a specific team by its ID.
Get upload URL
Get a presigned upload URL for uploading files as sources.
Get webhook details
Retrieve details of a specific webhook by ID.
List team bots
List all bots for a given team.
List bot conversations
List conversation history for a bot with pagination.
List bot leads
List captured leads for a bot with pagination and date filtering.
List questions
List all questions asked of a specific bot.
List research jobs
List all deep research jobs for a bot with pagination support.
List bot sources
Retrieves a paginated list of all sources for a specific bot within a team.
List team members
List all members of a team including their roles.
List teams
List all teams.
List bot webhooks
List all registered webhooks for a bot.
Rate answer
Rate an answer from chat APIs as positive (1), neutral (0), or negative (-1).
Refresh source
Refresh a source to re-index its content.
Semantic search bot content
Perform semantic search on a bot's indexed content.
The tools Docsbot.ai sits next to
Same connection, same setup. Pick the next one your team already uses.
Freshdesk
Filters a requester's tickets and replies in thread, reuses approved canned responses, checks agent availability against SLA rules, and searches solution articles.
Helpwise
Reads conversations and their internal notes, handles thread attachments, keeps contact records matched and current, and subscribes to inbox events.
Plain
Matches chat visitors to their Plain record, checks tier before answering, opens and replies to threads, and updates group membership.
Respond.io
Creates contacts from a first-touch conversation, leaves internal notes for the next agent, and maintains the workspace tag list.
Sitespeakai
Lists the chatbots on an account, retrieves the leads they captured, and reads the smart prompts configured on a given bot.
Zendesk
Looks up ticket history, opens and replies to tickets, and keeps the queue tagged and deduplicated without an agent stepping in.
Ready to connect Docsbot.ai?
Authorize the account and your agent has all 38 actions from the first conversation.