Zoho bigin MCP integration
Finds and upserts customer records without duplicating them, files notes and attachments, and reads deal stage straight off the team pipeline.
54actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Add records
Ayro creates new records in a Zoho Bigin module during a conversation. Customer data is captured and organized instantly instead of requiring manual data entry.
Search records
Ayro finds records in a Bigin module using various search criteria. Support can instantly pull up customer history, orders, or accounts without switching screens.
Update user
Ayro modifies an existing user's details in Zoho Bigin by ID. Team permissions and contact info stay current without requiring manual admin updates.
How businesses use Zoho bigin + Ayro
Each card is one request a support team gets, and the Zoho bigin actions Ayro runs to close it.
Find the customer's record before answering
Ayro searches the module by email, phone, or another criterion, opens the matching record, and pulls the related records hanging off it, so the answer reflects the whole account rather than this one chat.
Search RecordsGet RecordGet Related RecordsLog what changed without creating a duplicate
Ayro upserts against a unique field so an existing contact is updated rather than added a second time, and writes the details captured in the conversation back in the same pass.
Upsert RecordsUpdate RecordsAdd RecordsKeep the paper trail on the record itself
Ayro writes a note summarizing the exchange, uploads the file the customer sent as an attachment, and tags the record so it turns up in the right view later.
Create Record NotesUpload AttachmentAdd Tags to RecordsAnswer where a deal sits in the pipeline
Ayro reads the Team Pipelines records and the custom view the sales team actually works from, and counts what is in a module, so a stage question gets a live figure instead of an estimate.
Get Team Pipeline RecordsGet Custom ViewsGet Records Count
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Ayro reads the Zoho bigin actions it has and picks the ones a request needs.
Connect Zoho bigin
Authorize the Zoho bigin account your team already uses — one consent screen, no API keys, no mapping tables. Ayro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Ayro maps it to the Zoho bigin actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Zoho bigin · Ayro
What can you do in Zoho bigin without me setting anything up?
These, right away:
- Add records
- Get all notes
- Delete attachment
Great, let's start with the first one.
FAQ
Everything else about Zoho bigin
Setup, permissions, and the limits of what Ayro can do inside Zoho bigin.
It reads the schema before it writes. Get Modules lists what exists on the account, Get Fields returns field metadata for a module, and Get Layouts covers the layouts a record can use, so Ayro writes to the fields your Bigin is actually configured with rather than a default set.
Every action available in Zoho bigin
All 54 actions your agent can call on Zoho bigin, straight from the live MCP connection.
Add records
Add new records to a module.
Add tags to records
Add tags to a specific record in a module.
Create bulk read job
Create a bulk read job for exporting large amounts of data asynchronously.
Create notes
Create notes and associate them with records in Zoho Bigin.
Create record notes
Create new notes for a specific record.
Create tags
Create tags for a module.
Delete attachment
Delete an attachment from a record.
Delete note
Delete a note from a specific record.
Delete notes
Delete multiple notes from Zoho Bigin.
Delete record
Delete a specific record from a module.
Delete record photo
Delete a profile photo from a record.
Delete records
Delete records from a module.
Delink related records
Delete the association between a module record and related list records.
Disable notifications
Disable instant notifications for one or more channels.
Download attachment
Download an attachment from a record.
Download bulk read result
Download the bulk read job result in ZIP format (containing CSV or ICS export).
Download record photo
Download the profile photo associated with a specific record.
Enable notifications
Enable instant webhook notifications for module events in Bigin.
Get all notes
Retrieve the list of notes associated with records.
Get attachments
Retrieve attachments for a record.
Get bulk read job status
Retrieve the details of a bulk read job performed earlier.
Get custom view
Get the metadata of a specific custom view configured in a module.
Get custom views
Retrieve the list of custom views available for a module.
Get deleted records
Get a list of deleted records in a module.
Get fields
Retrieve field metadata for a Bigin module.
Get layout
Retrieve details of a specific layout by layout ID.
Get layouts
Retrieve the list of layouts available for a module.
Get module metadata
Retrieve metadata of a specific module by its API name.
Get modules
Retrieve a list of all modules.
Get notification details
Retrieve information about enabled notifications.
The tools Zoho bigin sits next to
Same connection, same setup. Pick the next one your team already uses.
Blackbaud
Pulls gift, payment and membership records by ID and appends new donations to an open gift batch.
Espocrm
Reads the connected user's profile and access control rules plus the instance's system metadata, confirming the connection is live and scoped.
Highlevel
Searches conversation history, reads and reschedules calendar bookings, maintains products, tags, and media, and manages brand voice and knowledge base entries.
Nutshell
Looks up current Nutshell CRM data and triggers updates directly from an Ayro conversation.
Salesforce
Identifies the customer in the CRM, answers from Salesforce knowledge articles, captures and routes leads, and logs the outcome on the record.
Zoominfo
Enriches contacts and companies mid-conversation, checks buying intent and technology use, and gathers account news before a handoff.
Ready to connect Zoho bigin?
Authorize the account and your agent has all 54 actions from the first conversation.