Keeps the WhatsApp contact record current, hands a chat to a human operator, opens a ticket, and manages the approved templates a reply has to use.
57actions available
Every action runs live through MCP. Nothing to build, nothing to maintain.
Ayro creates or updates WhatsApp contacts in Spoki using phone numbers as the unique key. Support teams sync customer data instantly without manually entering each contact.
Ayro creates new contact lists in Spoki for organizing campaign recipients or support groups. Teams segment customers for targeted WhatsApp outreach without leaving the conversation.
Ayro bulk syncs multiple contacts to Spoki in a single operation. Support teams import customer lists instantly instead of adding contacts one at a time.
Each card is one request a support team gets, and the Spoki actions Ayro runs to close it.
When a conversation needs a human, Ayro assigns an operator to that contact's chat, opens a ticket so the thread is tracked to a conclusion, and unassigns them once it is closed.
Ayro creates or updates the contact against their phone number as the unique key, adds them to the list their request implies, and syncs a whole batch at once when a list is being rebuilt.
Ayro drafts a WhatsApp template with its localizations, buttons, and media header, clones an existing one as the base for a variant, and reverts a template to draft to pull it back out of WhatsApp.
Ayro returns the current metrics for a WhatsApp Business account, pulls the historical usage reports next to them, and lists the campaigns behind a movement in the numbers.
How it works
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Ayro reads the Spoki actions it has and picks the ones a request needs.
Authorize the Spoki account your team already uses — one consent screen, no API keys, no mapping tables. Ayro can only do what you granted that account, and you can disconnect it at any time.
Describe the job the way you would hand it to a teammate. Ayro maps it to the Spoki actions that close it and chains as many as the request needs.
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started freeSpoki · Ayro
What can you do in Spoki without me setting anything up?
These, right away:
Great, let's start with the first one.
FAQ
Setup, permissions, and the limits of what Ayro can do inside Spoki.
It can prepare one, not approve it. Create Template builds the template with its localizations, buttons, and media header, Clone Template starts a variant in DRAFT status, and Revert Template to Draft removes one from WhatsApp again. WhatsApp's own approval sits outside this toolkit, so a new template still passes through it before anything can be sent.
All 57 actions your agent can call on Spoki, straight from the live MCP connection.
Assign an operator to a contact's chat.
Adds a new service user with a specific role to your Spoki account.
Check if a service user role has a private key configured.
Create a duplicate copy of an existing template.
Create an onboarding link for a specific Spoki account.
Creates a new custom field in Spoki for storing additional contact data.
Creates a new contact list in Spoki for organizing and managing contacts.
Create a new media file entry in Spoki.
Creates a new contact or updates an existing contact in Spoki using the phone number as the unique identifier.
Creates a new WhatsApp message template with localizations, buttons, and media headers.
Create a new support ticket in Spoki.
Delete a specific contact.
Delete a specific custom field.
Delete a specific list.
Delete a specific media file.
Delete a specific role.
Delete a WhatsApp template.
Delete a specific ticket.
Generate a private key for a service user role.
Get the current report for a specified account.
Retrieve a list of Spoki WhatsApp Business accounts with their details.
List all agencies accessible to the user.
List, search, and filter automations.
List, search, and filter campaigns.
List, search, and filter contacts.
List, search, and filter custom fields.
List, search, and filter contact lists.
List media files.
List all partners accessible to the authenticated account.
List, search, and filter usage reports.
Same connection, same setup. Pick the next one your team already uses.
Reads call transcripts and cost breakdowns, provisions voice agents with knowledge bases and numbers, schedules outbound batches, and halts queued calls.
Reads ticket and customer history, opens and updates tickets, applies tags, and merges duplicate customer records.
Looks up contact history, replies to and closes conversations, tags and assigns what needs a person, and answers from published articles.
Files feedback as insights, links it to the contact and company behind it, answers from help center articles, and publishes changelog entries.
Lists and inspects bots, creates and reconfigures them, and unregisters a retired bot's webhook without opening the Sendbird dashboard.
Searches tickets and reads their replies, answers using approved snippets, leaves agent-only notes, and routes tickets to the right team.

Authorize the account and your agent has all 57 actions from the first conversation.
