Shipengine MCP integration
Answers where a parcel is from live carrier tracking, corrects a wrong delivery address, quotes rates, buys labels in bulk, and cancels shipments.
66actions available
Three actions you can hand over today
Every action runs live through MCP. Nothing to build, nothing to maintain.
Get shipment by external ID
Ayro finds the shipment using your external order ID, pulling tracking, cost, and carrier info. Agent answers shipping questions in real-time without looking up IDs.
Cancel shipment
Ayro halts a shipment before it ships, preventing waste and enabling fast rebooking. Cancellation logged, label fees reversed if still in transit.
Process batch labels
Ayro creates and purchases shipping labels for all orders in a batch at once. Labels ready to print, carrier notified, tracking URLs live.
How businesses use Shipengine + Ayro
Each card is one request a support team gets, and the Shipengine actions Ayro runs to close it.
Answer where the parcel is right now
Ayro finds the shipment by its ID or the order reference your store uses and returns the carrier's current tracking status, so a customer chasing a delivery gets the live position instead of a tracking link.
Get Tracking InformationGet Shipment by External IDTrack LTL ShipmentCatch a wrong address before the label prints
Ayro takes the address a customer pastes into chat, turns it into structured fields, normalizes it against carrier records, and writes the corrected version back to the shipment before anything is dispatched.
Parse AddressValidate AddressUpdate ShipmentQuote a rate and buy the label
Ayro compares rates for a shipment or a whole batch, processes the batch to purchase labels, and downloads the label PDF so it can be sent straight into the conversation.
Get Shipment RatesProcess Batch LabelsDownload FileSubscribe to a package and stop when it lands
Ayro subscribes to tracking updates for a specific package so movement reaches your systems as it happens, registers the account-level webhook behind it, and unsubscribes once the parcel is delivered.
Start Tracking PackageCreate WebhookStop Tracking Package
How it works
Get started in 3 steps
Connect once, then just ask. There is no workflow builder to learn and nothing to maintain — Ayro reads the Shipengine actions it has and picks the ones a request needs.
Connect Shipengine
Authorize the Shipengine account your team already uses — one consent screen, no API keys, no mapping tables. Ayro can only do what you granted that account, and you can disconnect it at any time.
Tell your agent what you need
Describe the job the way you would hand it to a teammate. Ayro maps it to the Shipengine actions that close it and chains as many as the request needs.
Watch it work
The agent runs the actions inside the conversation the customer is already in, so nobody copies data between tabs and your team can take over at any point.
Get started free
Shipengine · Ayro
What can you do in Shipengine without me setting anything up?
These, right away:
- Add tag to shipment
- Get account image by ID
- Cancel shipment
Great, let's start with the first one.
FAQ
Everything else about Shipengine
Setup, permissions, and the limits of what Ayro can do inside Shipengine.
Yes. List LTL Carriers returns the less-than-truckload accounts connected to ShipEngine, Get LTL Carrier Services and Get LTL Carrier Options list what each one supports, and Track LTL Shipment tracks a load by carrier code and PRO number - so a freight query is answered with freight data rather than parcel tracking.
Every action available in Shipengine
All 66 actions your agent can call on Shipengine, straight from the live MCP connection.
Add tag to shipment
Add a tag to a shipment for organization and filtering.
Add to batch
Add shipments or rate IDs to an existing batch.
Cancel shipment
Cancel a shipment by ID.
Connect ltl carrier
Connect an LTL carrier account to ShipEngine.
Connect shipsurance account
Connect a Shipsurance insurance account to ShipEngine.
Create account image
Create a new account image in ShipEngine.
Create package type
Create a custom package type definition in ShipEngine.
Create tag
Create a new tag in ShipEngine.
Create tag 2
Create a new tag for organizing shipments.
Create warehouse
Create a new warehouse.
Create webhook
Create a ShipEngine webhook.
Delete account image by ID
Delete a ShipEngine account image by its ID.
Delete batch
Delete a batch by ID.
Delete package
Delete a custom package type by ID.
Delete warehouse
Delete a warehouse from your ShipEngine account.
Delete webhook
Delete a ShipEngine webhook subscription.
Disconnect carrier
Disconnect a carrier account from ShipEngine.
Disconnect shipsurance
Disconnect a Shipsurance insurance account from ShipEngine.
Download file
Download a file from ShipEngine.
Get account image by ID
Retrieve account image settings by label image ID.
Get batch by external ID
Retrieve batch details using an external batch ID.
Get batch by ID
Retrieve detailed information about a specific batch by its ID.
Get batch errors
Retrieve errors that occurred during batch processing.
Get bulk rates
Get shipping rates for multiple shipments in a single request.
Get insurance balance
Retrieve the current Shipsurance insurance funds balance.
Get ltl carrier credential requirements
Retrieve credential requirements for connecting an LTL carrier.
Get ltl carrier features
Retrieve features supported by an LTL carrier.
Get ltl carrier options
List available options/accessorials for an LTL carrier.
Get ltl carrier packages
List available package/handling unit types for an LTL (Less Than Truckload) carrier.
Get ltl carrier services
List available services for an LTL carrier.
The tools Shipengine sits next to
Same connection, same setup. Pick the next one your team already uses.
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Receives and validates Ko-fi payment webhooks so new donations, memberships, and orders arrive with details attached.
Payhip
Verifies discount codes against the live store, issues and updates coupons, and reacts to paid, refund, and subscription events.
Shopify
Finds an order and its fulfillment status, previews and issues refunds, checks live stock, and builds draft orders with a discount code.
Ready to connect Shipengine?
Authorize the account and your agent has all 66 actions from the first conversation.